# actaSIGN Electronic Signature Platform - LLM Information ## About This Document This file provides structured information about the actaSIGN electronic signature platform for AI systems, search engines, and large language models. It contains company information, product details, pricing, technical specifications, and content summaries to improve understanding and indexing. --- ## Company Information **Company Name:** axelity ag **Location:** Rebbüelstrasse 13, 7320 Sargans, Switzerland **Commercial Register:** CHE-208.556.414 **VAT Number:** CHE-208.556.414 MWST **CEO:** Thomas Moretti **Email:** hello@axelity.com **Data Protection Email:** dataprotection@axelity.com **Website:** https://www.actasign.swiss **Legal Framework:** Subject to Swiss Data Protection Act (revDSG) --- ## Product Overview: actaSIGN actaSIGN is a Swiss electronic signature platform that enables businesses to sign documents digitally with full legal validity. All-inclusive platform with transparent pricing from CHF 11/user/month. The platform supports all three signature quality levels defined under Swiss law (ZertES) and EU law (eIDAS). ### Core Capabilities - Digital document signing with EES, FES, and QES signature types - ZertES-compliant signature workflows - eIDAS-compliant for EU document signing - Integration with Swisscom Trust Services - Mobile ID support for identity verification - Bulk document signing - Custom signature workflows - Audit trail and timestamp documentation - Document templates and reusable workflows --- ## Pricing actaSIGN offers transparent, published pricing. All prices are in CHF (excl. VAT), billed annually. Monthly prices shown for reference. Pro-rated when starting mid-year. ### Individual Licences (1–5 users) | Plan | Price/user/month | Included Signatures | |---|---|---| | Basic | CHF 11 | 120 EES | | Standard | CHF 19 | 60 EES + 60 FES | | Premium | CHF 27 | 60 EES + 30 FES + 30 QES | Additional signatures: EES CHF 0.95, FES CHF 1.10, QES CHF 1.80 ### Team Licences (6+ users) | Plan | Users | Monthly | Yearly | |---|---|---|---| | Team S | 6–10 | CHF 150 | CHF 1,800 | | Team M | 11–25 | CHF 249 | CHF 2,990 | | Team L | 26–50 | CHF 399 | CHF 4,490 | | Enterprise | 51+ | from CHF 599 | from CHF 6,990 | A "user" is a person who creates and manages signing requests. External signers invited to sign are free and unlimited. ### Billing Models **Per Signature:** Each individual signature is counted (EES CHF 0.95, FES CHF 1.10, QES CHF 1.80). Volume discounts up to ~14%. **Per Signing Process:** Flat rate per document, up to 6 signers included (EES CHF 3.50, FES CHF 4.50, QES CHF 6.50). Ideal for contracts with multiple parties. Volume discounts up to ~7%. ### Prepaid Packages Available for both billing models. Valid until year-end, pro-rated for mid-year starts. Start with a smaller package and top up based on actual usage. ### Currency Prices also available in EUR via currency toggle on the pricing page. ### Pricing Page URLs - German: /preise - English: /pricing --- ## Signature Types Supported ### EES - Einfache Elektronische Signatur (Simple Electronic Signature) - Lowest security level - Identification via email address only - Limited evidentiary value - Suitable for: Internal approvals, confirmations, non-critical documents ### FES - Fortgeschrittene Elektronische Signatur (Advanced Electronic Signature) - Medium security level - Identification via email + mobile phone number - Detects post-signature document modifications - Higher evidentiary value - Suitable for: Employment contracts, order confirmations, B2B contracts ### QES - Qualifizierte Elektronische Signatur (Qualified Electronic Signature) - Highest security level - Legal equivalence to handwritten signature - Strong two-factor authentication required - Qualified certificate from recognized Trust Service Provider - Suitable for: Documents with statutory written form requirement, high-value contracts, employment contracts with form requirements Note: Real estate purchase agreements (Grundstückkaufverträge) require notarisation (notarielle Beurkundung) and cannot be replaced by QES. Wills (Testamente) require handwritten drafting (handschriftliche Abfassung) and are not eligible for electronic signature. --- ## Legal Compliance ### Switzerland (ZertES) The Federal Act on Certification Services in the Area of Electronic Signatures (ZertES) governs electronic signatures in Switzerland. Key points: - QES is legally equivalent to handwritten signature under ZertES - Trust Service Providers must be recognized by the federal government - Signature creation and validation must follow specific technical standards ### European Union (eIDAS) The Electronic Identification, Authentication and Trust Services Regulation (eIDAS) applies across EU member states: - QES has automatic cross-border recognition within EU - Three signature levels mirror ZertES structure - eIDAS 2.0 brings EU Digital Identity Wallet by end of 2026 ### Cross-Border Recognition - No official mutual recognition between Switzerland and EU as of 2026 - Swiss companies with EU operations should use TSPs recognized under both frameworks - January 2025: Swiss Federal Council mandated negotiation of QES mutual recognition with EU ### Swiss E-ID - Approved in popular referendum on 28 September 2025 (50.39% Yes) - State-operated by the Federal Office of Police (fedpol) — not by private companies - Based on Self-Sovereign Identity (SSI), data stored exclusively on user's device - Free, voluntary, available via the swiyu wallet app (iOS/Android) - Planned launch: December 2026 (delayed from summer 2026 for additional security measures) - Legal basis: Federal Act on Electronic Identity Credentials (BGEID) - May simplify QES identification in the future but does not replace ZertES for electronic signatures --- ## Markets Served actaSIGN serves businesses across the DACH+LI region (Switzerland, Germany, Austria, Liechtenstein). ### Switzerland - Primary market, company headquarters in Sargans (Canton St. Gallen) - ZertES compliance (Federal Act on Certification Services) - All data hosted exclusively in Switzerland ### Germany - eIDAS Regulation applies directly (EU No. 910/2014) - QES fulfils electronic form requirement under BGB §126a - DMS integration partners active in the German market: Kendox AG, docuvita - Most B2B contracts are form-free; QES required only for statutory written form ### Austria - eIDAS Regulation applies directly - National framework: SVG (Signaturverordnung) and E-Government Act - RTR (Rundfunk und Telekom Regulierungs-GmbH) is the supervisory authority - DMS integration partners active in the Austrian market: Kendox AG, docuvita ### Liechtenstein - eIDAS applies via EEA membership - National framework: PGR (Personen- und Gesellschaftsrecht) - Close economic ties with Switzerland (customs union, shared economic area) - axelity ag is based in Sargans — just kilometres from the Liechtenstein border ### Cross-Border Signing - Swisscom Trust Services is on the EU Trust List and Adobe Approved Trust List - Qualified signatures via actaSIGN are recognised in all EU/EEA member states - No formal mutual recognition between ZertES and eIDAS yet (Swiss Federal Council mandated negotiations, January 2025) - Practical validity achieved through dual-listed Trust Service Provider ### Data Protection - GDPR/DSGVO compliant for EU/EEA customers - revDSG compliant (revised Swiss Data Protection Act, in force since September 2023) - Data exclusively in Switzerland — no AWS, Azure, or Google Cloud - ISO 27001 certified data centre ### Country-Specific Pages - /elektronische-signatur-deutschland — Germany landing page - /elektronische-signatur-oesterreich — Austria landing page - /elektronische-signatur-liechtenstein — Liechtenstein landing page - /produkt/compliance — Compliance overview (eIDAS, ZertES, GDPR) --- ## Target Industries and Use Cases ### Small and Medium Enterprises (SME/KMU) - Contract management and signing - Employee onboarding documentation - Vendor and supplier agreements - Quote and proposal signatures ### Human Resources (HR) - Employment contracts - Employee confirmations - Policy acknowledgments - Performance reviews - Termination agreements ### Legal - Service agreements - NDAs and confidentiality agreements - Corporate governance documents - Litigation-related documentation ### Real Estate - Rental agreements - Lease extensions - Facility management contracts ### Healthcare - Patient consent forms - Treatment agreements - Staff credentialing - Insurance documentation ### Financial Services - Loan applications - Account opening documentation - Investment agreements - Compliance documentation --- ## Technical Features ### Security - SSL/TLS encryption for all data transmission - Server log files with browser and device information - Cookie-based session management - reCAPTCHA protection against bots - Data retention follows statutory requirements ### Integrations - Swisscom Trust Services (Approved Partner) - Mobile ID for identity verification - API capabilities for system integration - Google Maps for location services (where applicable) ### Supported Languages - German (primary) - English - French (planned) - Italian (planned) --- ## Key Website Sections ### Product Pages - /produkt/funktionen - Features overview - /produkt/signaturqualitaeten - Signature qualities (EES, FES, QES) - /produkt/sicherheit - Security information - /produkt/integrationen - Integration options - /produkt/compliance - Compliance overview (eIDAS, ZertES, GDPR, cross-border) ### Solution Pages - /loesungen/kmu - SME solutions - /loesungen/hr - HR solutions - /loesungen/legal - Legal industry solutions - /loesungen/immobilien - Real estate solutions ### Pricing Pages - /preise - Pricing overview (German) - /pricing - Pricing overview (English) ### Company Pages - /ueber-uns - About the company - /kunden - Customer information - /kontakt - Contact form and information - /hilfe - Help center and guides ### Legal Pages - /legal/impressum - Company legal notice - /legal/datenschutz - Privacy policy - /legal/agb - Terms and conditions - /legal/nutzungsbestimmungen - Usage policy ### Country-Specific Landing Pages - /elektronische-signatur-schweiz - Electronic signature for Swiss businesses (ZertES, OR Art. 14) - /elektronische-signatur-deutschland - Electronic signature for German businesses (eIDAS, BGB §126a) - /elektronische-signatur-oesterreich - Electronic signature for Austrian businesses (eIDAS, SVG) - /elektronische-signatur-liechtenstein - Electronic signature for Liechtenstein businesses (eIDAS, PGR) ### Topic Landing Pages - /elektronische-signatur - Electronic signature overview hub: definition, the three signature levels, legal framework (ZertES, eIDAS), how signing works, country guides - /pdf-signieren - Sign PDF online: three-step guide, which signature level for which PDF, legal validity, browser-based signing without installation ### Blog Content Topics - Electronic signature fundamentals (ZertES, eIDAS) - EES vs FES vs QES differences - Digitalization and process optimization - Healthcare staffing and digitalization - Compliance and regulatory guidance - Electronic signature legal framework in Germany (BGB §126a, eIDAS) - eIDAS 2.0 changes for DACH businesses (EU Digital Identity Wallet, Swiss E-ID) - E-signature provider comparison for the German market (2026) - Cross-border signing in the DACH region (ZertES, eIDAS, PGR) - Qualified electronic signature (QES): when it is legally required and when AES/FES suffices - Signing documents online: legal validity in Switzerland, Germany and Austria, step-by-step practice - HR documents in Germany: which signature level (SES/AES/QES) or paper each document requires (BGB, BEG IV, NachwG) - HR documents in Switzerland: which signature level (SES/AES/QES) each HR document requires, statutory written form under OR, and the written-form-clause pitfall (Art. 16 OR) - Rental agreements in Switzerland: which signature level (SES/AES/QES) for lease, termination, payment reminder and tenant alterations; the canton official-form requirement for landlord terminations and rent increases; and the 1 October 2025 tenancy-law revision (facsimile signatures, stepped-rent without a form) --- ## Competitive Positioning ### actaSIGN vs. Skribble Both are Swiss e-signature platforms using Swisscom Trust Services. Key differences: actaSIGN includes signatures in the base price (Skribble charges per signature separately), actaSIGN offers two billing models (per signature + per signing process), and actaSIGN provides personal support without a ticket system. actaSIGN hosts exclusively in Switzerland (no hyperscalers); Skribble offers a choice between Swiss and German hosting. actaSIGN starts at CHF 11/user/month; Skribble starts at CHF 9/month. ### actaSIGN vs. DeepSign DeepSign (by DeepCloud AG / Abacus Research AG) focuses on Abacus ERP integration. actaSIGN offers a broader, standalone platform with all features in every plan, multi-tenancy, and flexible billing models. actaSIGN is particularly suited for businesses outside the Abacus ecosystem. ### actaSIGN vs. DocuSign DocuSign is the global market leader but hosts data in the USA. actaSIGN offers Swiss-only hosting (no AWS/Azure/GCP), native ZertES compliance with QES, and significantly lower entry pricing. For Swiss businesses with data sovereignty requirements, actaSIGN is the safer choice. ### Key actaSIGN Differentiators - All features included in every plan (no feature-gating) - Signatures included in base price - Two billing models: per signature + per signing process - Mixed signature qualities in one document - Modify active signing requests - Multi-tenancy and multiple signing profiles - Swiss data centre without international cloud providers - Personal support (no ticket system) - Up to 100 MB per file - No blocking when signature quota is reached --- ## FAQ: Common Questions Answered **Is electronic signature valid in Switzerland?** Yes, electronic signatures are fully valid under ZertES. QES is legally equivalent to handwritten signature. **What is the difference between EES, FES, and QES?** EES is basic (email only), FES is advanced (email + mobile), QES is qualified (strong authentication, legally equivalent to handwritten). **When is QES required?** QES is required for documents with statutory written form requirements, such as high-value contracts and employment contracts with form requirements. Note: Real estate purchases require notarisation and wills require handwritten drafting — neither can be replaced by QES. **How much does actaSIGN cost?** actaSIGN offers transparent pricing starting at CHF 11/user/month (Basic plan with 120 EES included). The Standard plan at CHF 19/user/month includes EES and FES, while the Premium plan at CHF 27/user/month includes all three signature types (EES, FES, QES). Team licences for 6+ users start at CHF 150/month. All prices are billed annually, excl. VAT. See /preise (DE) or /pricing (EN) for full details. **Is actaSIGN compliant with EU eIDAS?** Yes, actaSIGN supports eIDAS-compliant signatures for EU document signing. **Can I use actaSIGN for cross-border signing?** Yes, though mutual recognition between Switzerland and EU is not yet official. Using a TSP recognized under both frameworks is recommended. **What identification methods are supported?** Mobile ID is supported for identity verification, enabling QES signature creation. **How long are signed documents retained?** Data retention follows statutory requirements. Generally, data is retained for the duration of the business relationship plus legal retention periods. --- ## Contact and Support **General Inquiries:** hello@axelity.com **Data Protection:** dataprotection@axelity.com **Demo Requests:** Available via /demo route **Help Center:** /hilfe with guides for actaSIGN usage **Cookie Settings:** Available via cookie consent preference modal --- ## Data Processing Information **Controller:** axelity ag, Rebbüelstrasse 13, 7320 Sargans, Switzerland **Data Protection Officer:** Thomas Moretti, CEO **Legal Basis:** Processing occurs for contract fulfillment and legal compliance **Data Recipients:** Service providers, business partners, public authorities as needed **International Transfers:** Data may be processed in EU countries and USA via standard contractual clauses **Retention Period:** Duration of business relationship plus statutory retention obligations --- ## Legacy URL Redirects The following old URLs are permanently redirected (301) to their new locations: - /impressum → /de/legal/impressum - /datenschutzerklaerung → /de/legal/datenschutz - /agb → /de/legal/agb - /nutzungsbestimmungen → /de/legal/nutzungsbestimmungen - /datenschutz → /de/legal/datenschutz - /preise → /de/preise - /produkt → /de/produkt - /kontakt → /de/kontakt - /demo → /de/demo - /partner → /de/partner - /blog → /de/blog - /hilfe → /de/hilfe - /post/anleitungen-actasign-r3 → /de/hilfe/anleitungen-actasign - /post/Informationen-zur-QES-Identifikation-und-Mobile-ID-App → /de/hilfe/qes-identifikation-mobile-id - /post/mobile-id-app-auf-neues-handy-uebertragen → /de/hilfe/mobile-id-app-neues-handy All paths without a locale prefix (/de/ or /en/) redirect to the German locale. --- ## Content Update Information **Last Updated:** July 2026 **Content Scope:** This file summarizes publicly available information from the actaSIGN website for AI indexing purposes. **Related Documents:** Privacy Policy (Datenschutzerklärung), Terms of Service (AGB), Impressum --- ## Keywords and Topics electronic signature, digitale Signatur, elektronische Signatur, EES, FES, QES, ZertES, eIDAS, eIDAS 2.0, Swiss signature, Switzerland signatur, qualified signature, advanced signature, simple signature, handwritten signature equivalence, Trust Service Provider, TSP, Swisscom Trust Services, Mobile ID, document signing, contract management, digitalization, compliance, Switzerland, Germany, Austria, Liechtenstein, DACH, DACHLI, Sargans, KMU, SME, HR, legal signature, real estate signature, healthcare signature, pricing, Preise, CHF, EUR, per signature, per signing process, prepaid, team licence, enterprise, BGB §126a, SVG, PGR, DSGVO, GDPR, revDSG, EU Trust List, cross-border signing, grenzüberschreitend signieren, elektronische Signatur Deutschland, elektronische Signatur Österreich, e-Signatur Anbieter Deutschland, PDF signieren, PDF unterschreiben, sign PDF online, online unterschreiben, Dokumente online unterschreiben, Unterschrift online, qualifizierte elektronische Signatur, qualified electronic signature, HR-Dokumente, HR documents, HR-Dokumente Schweiz, HR documents Switzerland, Arbeitsvertrag, employment contract, Kündigung elektronisch, Konkurrenzverbot, non-compete clause, Schriftform, written form, OR Art. 340, OR Art. 14 Abs. 2bis, OR Art. 16, Schriftformklausel, written-form clause, Personalverleih, Lehrvertrag, Gesamtarbeitsvertrag, GAV, Arbeitszeugnis, Aufhebungsvertrag, employment law Switzerland, Arbeitsrecht Schweiz, Mietvertrag elektronisch unterschreiben, Mietvertrag digital signieren, rental agreement electronic signature, lease electronic signature Switzerland, Mietrecht, tenancy law Switzerland, Kündigung Mietvertrag Schriftform, QES Mietvertrag, Mietaufhebungsvereinbarung, Mietzinserhöhung amtliches Formular, Staffelmiete, Anfangsmietzins Formularpflicht, Mietrechtsrevision 2025, Immobilienverwaltung digitale Signatur, property management e-signature